Target of digital transformation efforts:
1. IT
2. Marketing
3. Customer service
4. Customer experience CX
5. Mobile
6. E-Commerce
7. Sales/Channel
8. Employee engagement
9. HR
10. Innovation‘State of Digital Transformation 2018-2019’ — @briansolis https://t.co/krlgCRK77x pic.twitter.com/KWS9xXVKy7
— Vala Afshar (@ValaAfshar) January 12, 2019